FAQ’s

About my Box

WHAT'S INSIDE THE BOX?

To get a feeling of the Italian Fable philosophy click on Our Products or have a look at our Previous Boxes. We will offer you a focused guide to discover special Italian products and understand how to use them properly.

DO YOU HAVE SPECIAL BOXES?

Yes, we have Special Boxes for Christmas.

HOW DO YOU SELECT PRODUCTS AND PRODUCERS?

We have selected local producers all over Italy who favour quality over quantity. We have chosen producers whose farming methods are respectful of nature and who have found the right balance between tradition and innovation. And from their range of foods we have picked for the Italian Fable box only the products “with a story to tell”.

I LOVE ONE OF THE PRODUCTS IN THE BOX. CAN I BUY IT FROM ITALIAN FABLE?

You will soon be able to buy it from our e-shop.

HOW BIG IS A BOX? AND HOW MUCH DOES IT WEIGH?

The dimensions of the box are cm 11x22x33 cm. The weight is about 2.50 kg.

About my subscription

HOW DO I SIGN UP?

Simple. Click here, select your subscription plan and fill in the form. Then follow the instructions for payment.

WILL MY SUBSCRIPTION AUTOMATICALLY RENEW?

No, but we will send you a reminder to invite you to renew your subscription.

HOW DO GIFT SUBSCRIPTIONS WORK?

Choose a subscription plan, click on “Gift” and write the name of the person for whom you have chosen this present. You can also write a personalized message.

IS IT POSSIBLE TO CHANGE THE RECIPIENT'S NAME ON A GIFT CARD?

Please email us at support@www.italianfable.com.

CAN I ORDER SEVERAL BOXES TO USE AS COMPANY GIFTS?

Of course you can. Contact us at support@www.italianfable.com to have a quotation and customization options.

I'VE GOT A NEW ADDRESS. HOW DO I UPDATE MY PERSONAL DETAILS?

Inform us by writing to support@www.italianfable.com and wait for our reply. N.B. Address changes must be made before the deadline, or the following month’s box will be shipped to the existing address.

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